Given the nature of digital products, I cannot offer a return policy as the products are delivered to you instantly upon payment. However, I am happy to offer a full 30-day money back guarantee if you feel that the product has not helped you improve your game.
To be eligible for this return however, you must provide evidence that the journal & planner has been used as intended for at least 3 weeks. You must give your effort and input to generate the results out of the workbook – and if you still feel it is not worth it – I will gladly refund your order!
To complete your return, I will also require your order number/proof of purchase.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at:
hello @ theultimatecricketer.com